Privacy Policy

Cloud N Inc. (hereinafter “the Company”) has established the following privacy protection policy, built a system to safeguard personal information, and will promote its protection by ensuring that all employees recognize its importance and take appropriate measures.

1. Management of Personal Information

The Company will keep customers’ and job applicants’ personal information accurate and up to date. To prevent unauthorized access, loss, damage, alteration, or leakage of personal information, we will implement necessary measures—such as maintaining security systems, establishing management structures, and providing thorough employee training—and enforce strict security controls.

2. Purpose of Use of Personal Information

Personal information entrusted to us by customers and applicants will be used for the following purposes:

  1. 2-1. To provide the latest information about our products and services.
  2. 2-2. To share up-to-date details about our events and campaigns.
  3. 2-3. To respond to inquiries, requests, and feedback from customers and applicants.
  4. 2-4. To conduct customer satisfaction surveys, including usage status and environment related to our products and services.
  5. 2-5. To make appropriate recommendations when providing our products and services.
  6. 2-6. To use applicants’ personal information solely for our recruitment activities; it will not be used for other purposes. However, if the applicant is later hired by the Company, their information will continue to be used for labor management purposes.

3. Prohibition of Disclosure or Provision of Personal Information to Third Parties

The Company will properly manage personal information entrusted by customers and applicants and will not disclose it to third parties except in the following cases:

  1. 3-1. With the consent of the customer or applicant.
  2. 3-2. When disclosure is required to our contractors to perform requested services.
  3. 3-3. When disclosure is necessary under applicable laws and regulations.

4. Security Measures for Personal Information

The Company implements comprehensive security measures to ensure the accuracy and safety of personal information.

5. Inquiries by the Individual

If customers or applicants wish to inquire about, correct, or delete their personal information, we will verify their identity and respond accordingly.

6. Compliance with Laws, Regulations, and Policy Review

The Company will comply with all applicable Japanese laws and other standards concerning personal information and will periodically review and improve this policy as necessary.

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